ld44's Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how we collect, store, and protect your data.
ld44 is committed to providing players in Bangladesh with a safe and transparent online gaming experience. We believe that protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy explains how ld44 collects your data, the purposes for which it is used, who it may be shared with, and what rights you retain over your information.
Our platform uses SSL encryption technology to keep your data secure and follows industry best security practices. This policy may be updated from time to time, and any changes will be published on this page.
What Information We Collect
Personal Identity Information
The information you provide when registering an account includes:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport details (where applicable)
Financial Transaction Information
For secure payment processing, we collect the following information:
- Mobile wallet number (bKash, Nagad, Rocket)
- Deposit and withdrawal history
- Transaction time and amount
- Payment verification code (temporary)
Technical Information
Information collected automatically while you use the platform:
- IP address
- Browser type and version
- Device type and operating system
- Cookies and session data
- Login time and activity logs
Gaming Activity Information
To ensure fair play and improve your experience, we collect:
- Game play history and statistics
- Betting information
- Bonus usage history
- Preferred game categories
- Support contact history
Purpose of Data Use
ld44 uses your collected information only for specific and legitimate purposes. We never use your information for unnecessary purposes under any circumstances. The purposes for which we use your data are detailed below:
2.1 Account Management & Identity Verification
We use your personal information to create and manage your account and ensure its security. Age verification in particular — ld44 is only for those aged 21 and above — makes confirming your identity essential. This information is also used to alert you immediately in the event of any account security breach.
2.2 Financial Transaction Processing
Your payment information is used to securely process your deposit and withdrawal requests via bKash, Nagad, and Rocket. This information is essential for maintaining accurate records of every financial transaction and for resolving any disputes.
2.3 Service Quality Improvement
We analyze usage patterns to enrich your gaming experience, resolve technical issues on the platform, and develop new features. This analysis is conducted on a fully anonymized basis, with no personal information exposed.
2.4 Ensuring Responsible Gaming
By monitoring your gaming activity, we aim to ensure that you are playing within healthy limits. If signs of excessive play appear, our responsible gaming team may contact you, which is done entirely with your well-being in mind.
2.5 Support & Communication
Your contact information is used to respond appropriately to your requests via 24/7 live chat and email support, and to send you important notifications about your account.
Data Sharing & Third Parties
ld44 does not sell your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Payment Processors
The minimum necessary information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant mobile financial service providers. These third parties operate under their own privacy policies and protect data in accordance with our guidelines.
3.2 Technology Service Providers
We work with trusted technology partners to manage the site's technical infrastructure. Strict data protection agreements are in place with these partners, and they may only access data for specified tasks.
3.3 Legal Obligations
If a competent court or authority issues a legal order that we are required to comply with, the necessary information may be provided. We will endeavor to notify you in advance of any such disclosure where permitted by law.
Cookies & Tracking Technologies
The ld44 website uses cookies and similar tracking technologies to improve your browsing experience. In this section we explain in detail what types of cookies are used and how you can control them.
Essential Cookies
These cookies are essential for the core functionality of the website. Without them, login, session management, and security processes do not work correctly. There is no option to disable these cookies.
Functional Cookies
These cookies are used to remember your preferences, such as language selection and display settings. They personalize your experience.
Analytical Cookies
These cookies collect data to help us understand which parts of the site are used most. All data is processed on a fully anonymous basis and no individual can be identified.
Cookie Controls
You can accept or reject cookies at any time by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.
Data Storage & Security
ld44 uses industry-leading security technology to protect your data. Our security measures are multi-layered and continuously updated.
5.1 Technical Security Measures
- SSL/TLS encryption — all data transmissions are encrypted
- Server-side encryption — stored data is secured
- Regular security audits and vulnerability testing
- Firewall and anti-DDoS protection
- Two-Factor Authentication option
5.2 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain information may need to be kept for a specified period to meet legal and regulatory obligations. Financial transaction records are retained for an especially extended period. Once the required period has passed, data is securely deleted.
5.3 Response to a Data Breach
If your data security is compromised for any reason, we will endeavor to detect it immediately and notify you as quickly as possible in accordance with applicable law. We have a defined response plan in place to handle such situations.
Your Rights & Controls
ld44 believes that you are the owner of your own data. Your fundamental rights are summarized below:
Right to Access Information
You may ask us at any time what information we hold about you. We will provide you with a copy of that information within a reasonable time.
Right to Correct Information
If any information we hold about you is incorrect or out of date, you may request that we correct or update it.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications. We will respect your objection.
Protection of Minors
ld44 is a responsible gaming platform. Our services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from any minor.
7.1 Age Verification Process
We follow an age verification process at the time of registration. If we become aware that a user is under the age of 21, we will immediately close that account and delete any information collected.
7.2 Request to Parents and Guardians
If a parent or guardian believes that their child has registered on our platform, please notify our support team immediately. We will close that account and arrange for the information to be deleted as quickly as possible.
Policy Changes & Updates
We may update this privacy policy from time to time. Amendments may be made to the policy due to service improvements, legal changes, or business needs.
8.1 Notice of Changes
For any significant changes, we will publish the updated policy with a new date on this page. You may also be notified of important changes by email. Continued use of the platform after changes are made will be considered acceptance of the new policy.
8.2 Recommendation to Review the Policy
We recommend that you visit this page regularly. By checking the "Last Updated" date at the top of the page, you can easily tell whether the policy has been changed recently.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated support team is ready to assist you in both Bengali and English.
Live Chat Support
Direct assistance is available 24 hours a day, 7 days a week. Log in to the ld44 platform and use the live chat option.
Email Support
For detailed privacy-related requests, email us at:
[email protected]